Simplicity Online Help

Assistance is just a click away

Topic Orientated, Procedural and Reference Information

The design and implentation of our online help system continues to evolve along with the Simplicity systems and technologies that we support.

Our online help system contains brief, task-orientated modules of information that will support you in walking through both processes and to assist you in accomplishing your tasks.

This includes quick tours, online references, tutorials and other collections of material that will help you use and understand the Simplicity product suite.

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  Getting Started

  Introduction to Simplicity's core concepts and components, learn the application basics,

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  Customer Interaction Studio

  Understanding email campaign, create and design campaign, learn CIS components

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  Faqs & Reference

  Frequently asked questions, knowledge bank, and module reference.

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  System Administrator

  System installation, Websites, Configuration

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  Development Tools

  Web Service API, Web Service Tools

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  On-site Courses

  Simplicity CIM & CRM Training Schedule

Looking for More?

The topics covered will provide you with what you will require to use and support Simplicity.

We do appeciated also that no two implementations are exactly the same and that there will be unique characteristics, processes and operations within your organisation that may require more detail, information or workshops to expand on specific areas or processes associated with your implementation.

We have a team ready to talk through next steps to aid addressing any of your unique requirements.