Smarter technology

Unique architecture

Simplicity’s Cloud CRM architecture guarantees performance, robustness, ease of use and low customisation cost…all attributes that have been difficult to achieve with traditional technologies.

One fully integrated application

Simplicity Platform as a Service (PAAS) Customer Relationship System is designed and built from the ground up as a complete CRM Platform. We have grown through development rather than acquisition, ensuring that you are dealing with one complete seamless CRM system rather than multiple separate CRM applications.

This means that you can use all or only a small part of the capabilities we offer. As your needs evolve, you can scale up and increase your functionality within minutes – enabling a smooth and risk free transition.

Constant Innovation

Simplicity is constantly enhancing existing functionality and developing new features into the core product. Through innovation and feedback from our clients we continue to develop rapidly and anticipate the needs of our clients.

A CRM system that is configured rather than programmed

Different industry sectors and different approaches to data management require a flexible and configurable application. With the Simplicity Enterprise CRM Database we can configure your CRM Platform based on a number of industry and functional templates including Automotive CRM , Retail CRM, Financial Services CRM, FMCG CRM, Loyalty Management, Single Customer View and Campaign Management.

CRM expertise

• Simplicity architects and developers have vast experience in Enterprise CRM and understand the needs of our clients
• We invest significantly in people and tools to ensure we constantly deliver innovative new features that anticipate the needs of our CRM system, Loyalty system and Single View system customers
• Rapid development and responding to new requirements is a fundamental core of our business success.

Easy to use, Intuitive functionality

• Users all have different needs, capabilities and skills. We have designed our technology so that it is simple and easy to use by all
• Templates and wizards are provided for campaign set-up, so that even those with no knowledge of html can run dynamic campaigns. These campaign templates can also be used if you wish to ensure that brand and data integrity are managed and maintained centrally
• To ensure that only the data required is presented, screens and menu bars are customised depending on your industry or brand.